Privacy policy

What we collect

• Enquiries and quote requests: the name, contact details, quantity and message you submit, so we can respond.
• Orders: the customer and delivery details you provide when placing an order, used to fulfil and invoice it.
• Cart: a cookie that remembers the items in your cart. It contains no personal data.
• Server logs: standard request logs (IP, URL, user agent) used for security and reliability.

How we use it

• To respond to enquiries, prepare quotes, and fulfil orders — including issuing GST invoices.
• We do not sell personal data.
• We share data only with parties needed to complete your order (for example, delivery partners) or where the law requires it.

Retention and your choices

• Enquiry and order records are kept as long as needed for business and tax-compliance purposes.
• To ask what we hold about you, or to have enquiry data corrected or deleted, contact us.

Changes

If our data practices change — for example if analytics or online payments are added — this policy will be updated before those changes take effect.